BHM Airport - Passenger Information*
Arriving BHM passengers will meet their Chauffeur on the lower level, directly outside the baggage claim door. Your chauffeur will be parked one lane over (transportation island), in the area designated for private transportation services, parking shuttles and hotel transportation. Crown vehicles have access to this secure area.
Your chauffeur will monitor your flight and call or text you when the flight has arrived. Crown will text you your chauffeur's name and telephone number on the day prior to your scheduled travel. We can always be reached at 205-758-3875 if you have a question, or need to update us on any delays that may alter your travel plans.
SHARED RIDE PASSENGERS-PICK UP: All departing Tuscaloosa shared rides are subject to STRICT PICK UP TIMES. If you are not outside and ready to go at your scheduled pick up time for a departing Tuscaloosa shared ride, Crown Transportation may terminate your reservation and all monies paid will be forfeited. If you miss your ride, call 205-758-3875 immediately. We may be able to offer a private ride. All monies paid for no shows non-refundable.
SHARED RIDE SERVICE* will have at least two passengers, and up to twelve passengers. If you have reserved a shared ride for your arrival, you have agreed to wait up to 90 minutes at the Airport for your ride. In some cases, you may be asked to agree to wait for more than 90 minutes for your shared ride. This will be agreed to by all parties at the time of booking and noted on the reservation confirmation. All private/will share reservations will be charged the shared ride rate at the time of booking. If no shared ride becomes available, the private ride rate will be charged the day before or the day of your reservation date. If you reserve a private-will share ride, you agree to pay the applicable PRIVATE RIDE RATE* if a shared ride becomes unavailable at any time prior to your pickup.
Fees are due when you book the reservation. Private, will share bookings will be charged the shared ride rate at time of booking. Any balances for services, will be charged the day prior or the day of service. All airport reservations are subject to a $50.00 minimum cancellation fee. No refund will be issued for any reservation cancelled 48 hours or less prior to the scheduled pick up date and time. A $7.50 per 1/2 hour fee will be charged for all delays in arriving flights, in which the Chauffeur is already en route, or already at the airport. Reservations may NOT be cancelled via email or voice mail.
Customer agrees to hold Crown Limousine & Sedan Service, LLC harmless for any loss or damage to personal items left in vehicle, and for missed flights due to delays in traffic en route to the Airport, or weather conditions beyond our control.
*Private rides may not be available on high volume travel dates.
All "will share" rides are subject to availability and are not guaranteed.
Your driver's gratuity is not included in any rate, fare, or fee listed.