BHM Airport - Passenger Information
Arriving BHM passengers will meet their Chauffeur on the lower level, directly outside the baggage claim door. Your Chauffeur will be parked one lane over, in the area designated for private limousine and airport services.
Your Chauffeur will monitor your flight and call or text you when the flight has arrived. Crown will text you the Chauffeur's name and telephone number prior to your scheduled departure or arrival time. We can always be reached at 205-758-3875 if you have a question, or need to update us on any delays that may alter your travel plans.
SHARED RIDE PASSENGERS-PICK UP: All departing Tuscaloosa shared rides are subject to STRICT PICK UP TIMES. If you are not downstairs and ready to go at your scheduled pick up time for a departing Tuscaloosa shared ride, Crown Limousine may terminate your reservation and all monies paid will be forfeited. If you miss your ride, call our office immediately. We may be able to offer a private ride. All monies paid for no shows non refundable.
SHARED RIDE SERVICE will have at least two passengers, and up to twelve passengers. If you have reserved a shared ride for your arrival, you agree to wait up to one hour at the Airport for your ride. In some cases, you may agree to wait more than one hour for a shared ride, which will be agreed upon by all parties and noted on the Reservation Confirmation. All private-will share reservations will be charged the shared ride rate at the time of booking. If no shared ride becomes available, the private ride rate will be charged the day before or the day of your reservation date. If you reserve a private-will share ride, you agree to pay the applicable PRIVATE RIDE RATE if a shared ride becomes unavailable at any time prior to your pickup.
Fees are due when you book the reservation. Private, will share bookings will be charged the shared ride rate at time of booking. The balance, if any, will be charged no more than 24 hours prior to pick up. All airport reservations are subject to a $50.00 minimum cancellation fee. No refund will be given for a reservation cancelled the day of or the day prior to the scheduled pick up time. A $7.50 per 1/2 hour fee will be charged for all delays in arriving flights, in which the Chauffeur is already en route, or already at the airport. Reservations may NOT be cancelled via email or voice mail.
Customer agrees to hold Crown Limousine & Sedan Service, LLC harmless for any loss or damage to personal items left in vehicle, and for missed flights due to delays in traffic en route to the Airport, or weather conditions beyond our control.